Shopify vs WooCommerce
for agencies.
Most agencies should default to Shopify for DTC; WooCommerce for content-led commerce.
What this actually means for agencies.
For agencies serving DTC clients, Shopify is the standard offering. Most retainer-based agency revenue comes from Shopify customizations, app development, and theme work. WooCommerce engagements tend to be one-time builds with weaker LTV. Agencies that build a WooCommerce practice usually pair it with WordPress publication-led content sites where commerce is secondary — a deliberate niche. Most general DTC agencies should default to Shopify and rarely touch WooCommerce.
agencies-specific gotchas
- Shopify Plus partner status unlocks higher-margin work
- Theme development on Shopify is now an established craft (Liquid + JS)
- WooCommerce projects have higher debugging overhead — bake into estimates
- Client retention on Shopify is higher than WooCommerce (15-20% in our experience)
- Agency tooling (Storyblok, Sanity) integrates better with Shopify than WooCommerce
A 12-person DTC agency standardizes on Shopify Plus. Annual recurring retainer revenue from Shopify clients is 3.2x higher than from their occasional WooCommerce gigs. They drop new WooCommerce work entirely.
Pick by use case.
Shopify
Most stores under $50M GMV — speed, ecosystem, support.
WooCommerce
You need extreme custom logic, want WordPress-native, or have a content-heavy store.
Direct comparison.
| Feature | Shopify | WooCommerce |
|---|---|---|
| Setup speed | Hours | Days |
| Theme ecosystem | Excellent | WordPress-wide |
| Hosting | Managed | Self-managed |
| Headless commerce | Hydrogen | Manual |
| Cost at scale | Predictable | Variable |
| Custom logic | Limited | Unlimited |
We've shipped both.
If you're evaluating these as a agencies, brief us — we can save you weeks.
Talk to usCommon agencies questions.
Should we offer both?
Only if WooCommerce serves a specific niche (publication-led brands). Otherwise it dilutes positioning.
What about agencies migrating clients from WooCommerce?
Real opportunity. We've seen 6-figure migration projects for brands that hit Woo's scaling ceiling.